FAQs & Resources

Since 1977 we’ve been located in Waunakee, WI. Our showroom and warehouse today is located at 1001 Frank H Street, Waunakee, WI 53597.

Every project is a little different, but overall, we typically have at least 6 steps to every remodel.

Initial Meeting
Interview with sales consultant to establish if we are a good match to make this an enjoyable experience. Discuss our process of entering into a Design Agreement.

Design Agreement
Sales consultant will present a Design Agreement based on the initial meeting. We ask for a non-refundable monetary investment and commitment that we are your contractor. Our Team will meet with you at your home to discuss your needs, wants and dreams.

Scope Development
Our Team will work with you on building your Scope of Work consisting of selections, budget allowances and drawings. Once completed our Team will present you with a Construction Contract and drawings for your approval.

Pre-Construction
On-site meeting with project specialist. Final Scope Budget and drawings are revised, reviewed, and approved. Product is ordered and the schedule is created.

Construction
Expeditor coordinates the workflow sequence from demolition, through building and onto final inspections.

Completion
Final walk-through. Warranty documents and user operation review. Celebration.

We’re happy to get into more detail about our process. Just let us know what you are curious to learn more about or feel free to request a visit with one of our Project Consultants.

While we don’t specifically have “reference lists”, we also want to respect our past clients. We have completed a lot of jobs in the Madison area, and more likely than not, if you ask around at work or your neighborhood, you’ll find someone who has worked with us. We’re also happy to provide reference colors or past project inspiration from plans and photos.

We are active members of the Madison Chapter of the National Association of the Remodeling Industry (NARI) and the Madison Area Builders Association (MABA). For more information on our affiliations and certfications there is more information on OUR STORY page.

We have several staff members with special certifications or degrees including NARI Certified Remodelers, NARI Certified Remodeling Project Managers, and an Associate Kitchen & Bath Designer. We’re proud to have many employees with college degrees in construction and design and we encourage our team to continually pursue education opportunities as lifelong learners.

Because there is a wide variety of projects related to home remodeling, it’s important that the company you choose is up to the task. We will be sure to tell you if anything is outside of our expertise, but we are qualified and confident about nearly every conceivable project related to home improvement. We have photos, past client references, and a proven staff and remodeling process to give you peace of mind each step of the way.

We handle the pulling of any required building permits for all of our projects. We may need to include a client in the process if it involves a variance or special approval, but it is part of our design/preconstruction process and included in our project costs.

Our remodeling projects are bid as fixed price contractors. Certain projects may require work change orders for to cover for scope of work changes.

Our remodeling process begins with a Design Agreement involving our Team which consists of a sales consultant, project manager and designer who work with you to develop your Scope of Work and Design Drawings. Your primary contact during the construction phase is the expeditor who is coordinates our field crew, suppliers specialty contractors and manages your schedule.

We have long-term relationships with all of our specialty contractors. Plumbers, electricians, countertop installers or excavators are all specialties that we’ve formed ongoing, go-to relationships with. We require each of our subcontractors to meet specific criteria at all times.

Typically a project requires a down payment at the time of contract signing and then payment at substantial completion. For larger projects like kitchen and bath remodels, we require a down payment and then event-based draw payments and a final payment at substantial completion.

For all of our projects, we will take precaution to secure your home while we are working and to keep the site safe while we away.

All of our home remodeling projects require us to work in your living space. Depending on how extensive the project is, some clients will stay in their home for the duration of the project while others choose to move out until the new kitchen or bathroom is in operation.